I’m sorry I missed to blog about this topic back in December 2012. Here we go!
That’s what Tony Huynh, Sr. Product Manager at VMware says:
VMware is excited to announce that as part of the Avaya R1 Release, Avaya has added support for rich Voice-over-Internet-Protocol (VoIP) using Avaya one-X communicator with VMware View desktops.
To enable enterprise-grade UC with Avaya one-X communicator on VDI desktops, Avaya implemented a new plugin that performs media signaling and media processing – Avaya VDI communicator. Avaya VDI communicator runs on the client endpoint and offloads all the media processing of VoIP packets from the datacenter server to the endpoint. When Avaya VDI communicator is deployed with VMware View, customers get a highly scalable VDI and UC solution, with point-to-point media delivery and quality-of-service (QoS) support for VoIP. Customers also get the added benefit of business continuity with Avaya VDI communicator – if IP connectivity to the datacenter is lost or the datacenter server goes down, a local “Session Down UI” acts as a local softphone and allows calls to be placed and received.
For more information, please refer to the links below:
VMware View – http://www.vmware.com/products/view/overview.html
Avaya VDI Communicator – http://www.avaya.com/usa/product/vdi-communicator
Avaya VDI Communicator Datasheet – http://www.avaya.com/usa/resource/assets/factsheet/vdicommunicator.pdf
Avaya one-X Communicator – http://www.avaya.com/usa/product/avaya-one-x-communicator